The Australian Taxation Office (ATO) has issued a public warning about a rise in scam text messages pretending to be from Centrelink or the ATO itself. These fake messages claim that individuals must verify a payment, refund, or update personal details to receive benefits. The texts typically include a malicious link that directs users to a fraudulent website designed to steal myGov login credentials, banking information, and tax file numbers.
Scammers are sending these texts in bulk using alarming or urgent language to pressure recipients into clicking links. The fraudulent sites look nearly identical to official government portals and trick people into entering sensitive information. Stolen data is then used for crimes such as identity theft, tax fraud, and redirecting legitimate payments to scammer-controlled accounts.
What the ATO and Centrelink Want You to Know
The ATO and Centrelink have confirmed they will never send unsolicited text messages or direct contact asking for login details, passwords, or personal financial information. Always go directly to official websites via a search engine or by typing the URL manually — never click on a link received in a text or email.
- Do not reply to or click links in suspicious messages.
- If unsure, contact the ATO Scam Helpline at 1800 008 540.
- Forward scam texts or emails to [email protected].
What to Do If You Clicked a Fake Link
If you think you may have entered personal details on a scam site:
- Change your myGov password immediately.
- Contact your bank to protect your financial accounts.
- Monitor your accounts for suspicious activity.
- Contact the ATO for further advice on securing your identity.
Example of Scam Characteristics and How to Stay Safe
| Scam Characteristic | How to Stay Safe |
|---|---|
| Random texts containing links | Do not click on any links; delete the message immediately. |
| Requests for tax, banking, or personal info | Verify directly on the official ATO or Centrelink website. |
| Urgent or threatening tone | Stay calm; legitimate agencies will never threaten you. |
| Sender appears official (e.g., ATO or myGov) | Check the email domain or number carefully; call to confirm. |
Scammers often ramp up activity during tax season or payment periods. Staying alert and informed is the best protection against losing money or personal data.
FAQs
Q1: Will the ATO or Centrelink ever send texts with links?
A: No. They will never send unsolicited messages containing links requesting personal details.
Q2: How can I verify if a message is real?
A: Always check directly on the official website or call the ATO or Centrelink using verified numbers. Never use links from a message.
Q3: What should I do if I accidentally clicked a scam link?
A: Change your passwords immediately, contact your bank, and report the scam to [email protected].
Staying aware is your best defense. Always verify before you click — your information, identity, and finances depend on it.
